Privacy Policy

Last updated: 3 June 2025

Thank you for visiting our website (“Site”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our services as a provider of high-end entertainment and tuition in Hong Kong.

1. Information We Collect

We may collect and process the following types of information:

Personal Information:
Name, email address, phone number, and other contact details provided through our contact forms, booking requests, or email correspondence.
Payment Information:
If you book services online, we may collect payment details via secure third-party payment processors.
Usage Data:
Information about how you use our Site, such as IP address, browser type, access times, and pages visited (collected via cookies and analytics tools).

2. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries and process bookings
To provide and manage our entertainment and tuition services
For payment processing and invoicing
To improve our website and customer experience

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers who help us operate the website or process payments (e.g., payment processors, website hosts)
Legal authorities if required by law or to protect our rights and safety

4. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no website can guarantee complete security.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you
Ask for corrections or updates to your information
Request deletion of your personal data, subject to legal requirements
Opt out of receiving marketing communications

To exercise any of these rights, please contact us at info@matthewjowen.com.

6. Cookies

Our Site may use cookies to enhance your browsing experience and help us understand how visitors use our site. You can adjust your browser settings to refuse cookies if you prefer.

7. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these other sites.

8. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Matthew Owen
Email: info@matthewjowen.com
Based in Hong Kong